Refund Policy

Cancellation/Refund Policy

We do not give refunds or pro-rated refunds, all sales, deposits, set up fees, subscription payments, etc are non-refundable. You may cancel any subscription at any time however, customers must give 30 days notice, in writing to cancel any and all subscriptions otherwise if notice is given 29 days to billing date, an additional payment may result. MyWebChef (Five Multimedia LLC) will do our best to cancel subscriptions should lack of notice be given.

  1. Hosting Cancellation
    You have full control to cancel your hosting and can cancel anytime within the MyWebChef dashboard of this website. Should your account be billed prior to your cancellation, we DO NOT give refunds nor will there be any prorated refund. Should you cancel your subscription, your website will be deleted immediately and a backup will not be available.
  2. Moving to another hosting provider
    Should you need to move to another hosting provider, you are able to do so at anytime (unless you fall under section 3 of the Cancellation/Refund Policy). DO NOT cancel your hosting, please contact us to retain a copy of your website where you will then be responsible for installing the website on the new hosting. Should you move hosting providers away from us, we have the right and will remove ALL plugin licenses we provide. At that point you will need to purchase your own license for each plugin to regain or continue to have functionality should it be interrupted and/or stop all together. You will need a new license for the plugins we disconnected because eventually they will need to be updated and the only way to update them is to have a license.
  3. Third Party / Corporate Hosting Partnerships
    MyWebChef provides hosting for third party/corporate partners that specifically limit usage of their website theme templates to ONLY our hosting platform. With those partnerships we have automations and agreements that IF you as their customer DO NOT, or STOP payment with one of those partners, your website will be disabled. Should your website become disabled AND you have a hosting plan with MyWebChef that is connected to a corporate partner, that hosting plan will continue to be charged by MyWebChef. Your website files will still live on our server until you cancel your hosting subscription within your dashboard on this website. It is your responsibility to cancel hosting with MyWebChef should your website be disabled by one of our Third Party /Corporate Partners. You as the customer, are not allowed or permitted to move your template to another hosting platform without written consent from our third party / corporate partners. We do not honor any agreement, understanding, and/or promise by any of our third party / corporate partners that are not previously agreed upon in writing by the partner in question and an authorized personnel of MyWebChef.

Changes to Terms

MyWebChef (Five Multimedia LLC) reserves the right, in its sole discretion, to change the Terms under which dashboard.mywebchef.com and www.mywebchef is offered. The most current version of the Terms will supersede all previous versions. MyWebChef encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

MyWebChef (Five Multimedia LLC) welcomes your questions or comments regarding the Terms:

MyWebChef (Five Multimedia LLC)

15 Perry St.

Newnan, Georgia 30263

Email Address:

[email protected]

Telephone number:

770-715-8284

Effective as of December 20, 2021